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How We Work

See your website take shape from day one!

Your team gets access to the under-construction website from day one, so you can follow progress, review changes, and share feedback throughout the project.

Process

Four steps, with you involved throughout.

Step 1

Understand needs and content

We review your services, pages, languages, and workflows, then agree on the deliverables, content needs, and responsibilities for your project.

Step 2

Configure and migrate

We configure the site, migrate agreed content, set up search and navigation, and prepare pages in the agreed languages.

Step 3

Check and review

We run link and accessibility checks on templates and core journeys, resolve issues within the agreed project scope, and review with your team. See Accessibility Services and accessibility statement.

Step 4

Launch, train, and maintain

We launch your site, train your editors, and continue under the hosting and support arrangements agreed for your package.

Ownership

Your responsibilities and ours

You own content decisions, timely review, and access to people and source material. We own configuration, migration of agreed content, checks in scope, training, and the maintenance schedule in your package.

Use Support for help with your site or Contact for a new project. 

Official background reading we recommend: ADA.gov, Section 508, WCAG overview.

Start with what you know

Tell us about your services, language needs, and priorities. We’ll work out the details together.